South Boston Dental Care (“we,” “us,” or “our”), located at 590 E Broadway, South Boston, MA 02127, respects your privacy. This policy explains how we handle information collected through this website. It applies to visitors in the United States.
When we create or receive protected health information as your dental provider, that information is governed by HIPAA and our Notice of Privacy Practices. If this policy and that notice conflict regarding protected health information, the notice controls.
Information we collect
- Information you give us: your name, phone number, email address, preferred appointment date and time, insurance provider, and any message you send through our forms.
- Information collected automatically: device and browser type, pages viewed, referring website, and approximate location derived from your IP address. Analytics technologies are only used if you allow them.
- Preferences stored in your browser: your accessibility menu settings and cookie choices.
Please do not submit detailed medical or dental information through website forms or standard email. Share it by phone or at your visit instead.
How we use information
- To respond to questions and appointment requests.
- To send appointment reminders and treatment updates, if you have agreed to them.
- To send health information emails, if you have subscribed.
- To operate, secure, and improve this website.
- To comply with legal obligations and protect our rights.
How we share information
We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We may share it with:
- Service providers who help us run the website, forms, scheduling, and communications, under obligations to protect it.
- Authorities or others when required by law, or to protect the rights, safety, or property of patients, staff, or others.
- A successor organization in the event of a sale or transfer of the practice, subject to applicable law.
Cookies and your choices
We use essential cookies and browser storage to run the site. Functional and analytics technologies only run if you allow them. You can change your selection at any time using “Your Privacy Choices” in the website footer. We treat a Global Privacy Control signal from your browser as a request to decline non-essential technologies. See our Cookie Policy.
Text messages and email
We only send texts and marketing emails with your agreement. Reply STOP to a text or use the unsubscribe link in an email to opt out, or contact us. We do not share mobile numbers or text messaging consent with third parties for their marketing. See our Communication Consent.
Data security and retention
We use reasonable administrative, technical, and physical safeguards to protect personal information. No website or email transmission is completely secure. We keep information only as long as needed for the purposes above or as required by law, including dental record retention requirements. If a breach affecting your personal information occurs, we will notify you as required by Massachusetts and federal law.
Your privacy rights
You may ask us to access, correct, or delete personal information collected through this website, or to stop sending marketing messages. Some US states give residents additional rights, which we will honor where they apply. We may need to verify your identity, and we may retain information we are legally required to keep. We will not discriminate against you for exercising your rights.
Children’s privacy
This website is not directed to children under 13, and we do not knowingly collect their personal information online. A parent or guardian should contact us to arrange care for a child.
Third-party links
This site links to third-party services, including our online scheduling provider and Google Maps. Their privacy practices are governed by their own policies.
Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it last changed.
Contact us
Privacy Contact, South Boston Dental Care590 E Broadway, South Boston, MA 02127
Phone: (617) 268-1015
Email: info@southbostondentalcare.com